Little Pépites reserves the right to modify its shipping and return policy at any time and without notice.

Delivery costs and times
Delivery charges apply for all standard volume and weight orders. In the event of an order whose weight and/or volume of the package would be high, additional delivery costs may apply when validating your basket

For standard delivery with tracking number (1 to 7 working days after dispatch):

Quebec and Ontario:
Free for all orders of $99 and more (before taxes).
• Fixed fee of $9,90 for any purchase under $99 (before taxes),
we pay the difference since the actual shipping cost is between $11 and $18.
Rest of Canada*:
Free for all orders of $150 or more (before taxes).
• Flat fee of $14,90 for all purchases of less than $150 (plus tax),
we pay the difference since the actual shipping cost is between $18 and $25.
*Please allow additional fees and delays for remote areas (BC,Prince Edward Island, Magdalen Islands, Anticosti Island, New Brunswick, Nova Scotia, Newfoundland and Labrador, Manitoba, Saskatchewan, Yukon, Northwest Territories, Nunavut and Nunavik).

United States
For standard delivery with tracking number (2 to 10 business days after shipment*):
Free with all orders of $200 or more(before taxes).
• Flat fee of $19,90 for any purchase under $200 (before taxes).

*Please allow additional delays for the most remote regions.

Note that "Little Pépites" is not responsible for delivery delays and that these are attributable to the carriers.
Order Processing
Orders will be processed within 1-3 business days.
Longer delays may occur occasionally, including holidays Christmas or even during our holidays. We will endeavor to notify you in advance on our website or our social networks so that you can anticipate these delays.

Packages are mostly shipped by Canada Post, Purolator, Campar, UPS and DHL. Other service providers may also take care of shipping, depending on the circumstances.
Products are delivered to the address indicated by the Customer on the order form. The Customer must verify the completeness and conformity of the information he provides to "Little Pépites". The latter cannot be held responsible for any input errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for the reshipment of the order will be entirely the responsibility of the Customer. Also note that "Little Pépite" is not responsible for lost or stolen packages.

Customs fees and taxes for international shipments
Purchases made on and shipped outside of Canada are tax exempt.However, when your package arrives in the country of destination, you may have to pay import duties, taxes and other customs clearance costs when your order enters the country of delivery. These costs are entirely the responsibility of the customer and "Little Pépites" would not be asked for the reimbursement of these.
Also note that customs deductions may take place, which would lengthen the delivery times initially planned. Little Pépites is not responsible for such situations.
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