We advise you to read these conditions carefully, since connecting, browsing and buying on littlepepites.ca amounts to accepting our General Conditions of Use without reservation. In addition, "Little Pépites" reserves the right to modify at any time and without notice, the content of the site, its services and these general conditions of use.
All images, illustrations and content on the littlepepites.ca website belong exclusively to "Little Pépites". This condition also extends to the mobile version and existing and future social networks of "Little Pépites". The use or reproduction of any original content belonging to "Little Pépites" without its written consent is strictly prohibited.
It is the sole responsibility of the customer to determine the proper use of the littlepepites.ca website and the products sold on the site. Little Pépites makes no warranties, express or implied, which extend beyond the description contained in this site and cannot be held liable for any damage to property or any adverse physical effects, including bodily injury or injuries caused by insufficient knowledge or inappropriate use of the products.
In the event of damage caused to a person or property by a defective product, only the responsibility of the manufacturer of said product may be engaged. In addition, it is important to remember that the products, services and information offered by "Little Pépites" do not in any way replace the vigilance of adults.
Access and navigation
We do everything we can to provide you with an optimal and accessible shopping experience 24 hours a day, all year round. However, we may at any time have to suspend or limit access to the site or to certain pages of it for the purposes of updates, modifications or any other action deemed necessary for the proper functioning of the site.
Accuracy of information
"Little Pépites" provides customers with the most accurate description possible of the products for sale onlittlepépites.ca, limiting itself however to the knowledge of the product that it has from its suppliers. As a result, "Little Pépites" can only guarantee the information or elements that appear on littlepepites.ca are accurate and free of errors It should also be noted that the photographs published on the merchant site and the social networks of "Little Pépites" do not have a contractual value.
Although we take all measures to ensure the accuracy of the information and the updating of all information, an error is always possible. This may relate, for example, to product descriptions, prices or product availability. In this case, we reserve the right to modify and adjust the information contained on the website at any time. Also note that the products sold on littlepépites.ca are offered within the limits of available stocks. In the event of a stock error, we would be obliged to cancel the order.
We make every effort to ship packages as quickly as possible, taking into account the order in which orders were received on our site. Depending on the choice of delivery selected at the time of purchase, delays may vary and "Little Pépites" would not be held responsible for any delay in delivery since unforeseen circumstances beyond our control may arise.
Also, "Little Pépites" declines all responsibility in the event of loss of your package or the impossibility of delivering to you because of an incorrect delivery address. It is therefore important that you carefully check the address you enter when ordering. If your package is returned to us by the shipping service, we will notify you as soon as possible. You will then be required to pay the shipping costs and we will reimburse you for the amount of the items purchased (taxes included).
See the "Shipping Policy" and "Return Policy" pages for more details.
Prices and taxes
The prices displayed on littlepepites.ca do not include sales taxes or delivery charges. These are calculated in addition, at the time of payment. The payment of the total amount of your basket is necessary in order to proceed with the validation of your order. Taxes and delivery costs depend on the country and region from which you buy and have your products delivered. Some exceptions may apply for international shipments.
In the event of an item being returned and refunded, the taxes you paid for that item will be refunded to you. However, you will not be refunded for taxes paid on shipping and handling charges, as the service will have already been used.
"Little Pépites" reserves the right to modify its prices at any time and without notice. Also, in the event of a price error on the website, "Little Pépites" reserves the right to revise an inaccurate price or description of items and to cancel or refuse an order for an item containing a inaccurate price or description. These corrections may be made after the order has been confirmed.
If the merchandise purchased has a manufacturing defect or if it appears to have been damaged during transport, we invite you to contact our customer service department at the following email address: retour@littlepepites. ca
The products are packaged in such a way as to ensure optimal protection of the products during their delivery. The Customer is asked to respect these same precautions when returning a product.If we find that the product reaches us damaged due to insufficient quality packaging, "Little Pépites" may decide to only partially refund the product or refuse to refund it if it is impossible to resell it as it is
Modifying an order
You can check and modify your shopping cart as many times as you wish before validating it and moving on to the invoicing, delivery and payment stages.
We reserve the right to refuse, cancel or limit any order placed on our website, on reasonable grounds. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by merchants, resellers or distributors.
Confidentiality of personal information
Respecting your privacy and the confidentiality of your personal information is very important to us. "Little Pépites" automatically collects information about you when you browse its website, validate your order, fill out an information request form, subscribe to our newsletter or when you contact us by email. This information may concern your IP address, your geographical area, your name, etc. This data is used for our internal use and cannot be disclosed without your prior consent.
However, "Little Pépites" reserves the right to disclose information in the following situations: in order to comply with a law or regulation, in order to ensure its defense in the event of a legal proceeding or in order to protect its rights or those of the users of its site.
Terms of payment
We accept VISA, MASTERCARD and payment by PayPal.
If you have any questions regarding these Terms or for any inquiries, please do not hesitate to contact us at firstname.lastname@example.org