TERMS OF USE

We advise you to read these terms carefully, as connecting, browsing, and purchasing on littlepepites.ca implies unconditional acceptance of our Terms of Use. Furthermore, "Little Pépites" reserves the right to modify at any time and without notice, the content of the site, its services, and these general terms of use.

Intellectual property 

All images, illustrations as well as the content of the website littlepepites.ca, belong exclusively to "Little Pépites". This condition also applies to the mobile version and existing and future social networks of "Little Pépites". The use or reproduction of any original content belonging to "Little Pépites" without its written consent is strictly prohibited.

Disclaimer

It is the sole responsibility of the customer to determine the proper use of the website littlepepites.ca and the products sold on the site. Little Pépites gives no warranty, express or implied, extending beyond the description contained on this site and cannot be held responsible for any property damage or any adverse physical effects, including bodily injury or harm caused by insufficient knowledge or improper use of the products. 

In the event of damage caused to a person or property by a defective product, only the manufacturer of said product may be held liable. Furthermore, it is important to remind that the products, services, and information offered by "Little Pépites" do not in any way replace the vigilance of adults.

Access and navigation

We do our best to offer you an optimal shopping experience accessible 24 hours a day, all year round. However, we may at any time suspend or limit access to the site or certain pages thereof for updates, modifications, or any other action deemed necessary for the proper functioning of the site.
These Terms of Use also apply to the use of existing and future social networks of "Little Pépites." It should also be noted that the site may contain hyperlinks to other websites over which "Little Pépites" has no control and cannot be held responsible for any damages related to these websites. 

Cookies

In order to personalize the user experience and improve its services, "Little Pépites" may use cookies. These allow, among other things, the proper functioning of the site (strictly necessary "cookies" which are mandatory), optimization of the site's operation (functional "cookies"), generation of statistics (analytical "cookies"), sharing links with our social networks (sharing "cookies"), and offering you personalized advertisements tailored to your interests (advertising "cookies"). It is your responsibility to accept or refuse the use of these "cookies".

Accuracy of information

"Little Pépites" provides customers with the most accurate possible description of the products for sale on littlepépites.ca, but limits itself to the knowledge of the product it has from its suppliers. Therefore, "Little Pépites" cannot guarantee that the information or elements appearing on littlepepites.ca are accurate and free of errors. It should also be noted that the photographs published on the "Little Pépites" online store and social media sites do not have contractual value.

Although we take all measures to ensure the accuracy of information and the updating of all information, errors are always possible. This may concern, for example, product descriptions, prices, or product availability. In this case, we reserve the right to modify and adjust this information contained on the website at any time. Also note that the products sold on littlepépites.ca are offered within the limits of available stock. In case of a stock error, we would be obliged to cancel the order.

Delivery 

We make every effort to ship packages as quickly as possible, taking into account the order in which orders were received on our site. Depending on the delivery choice selected at purchase, delivery times may vary and "Little Pépites" cannot be held responsible for any delay in delivery as unforeseen circumstances beyond our control may occur.

Also, "Little Pépites" disclaims all responsibility in case of loss of your package or the inability to deliver to you due to an incorrect delivery address. It is therefore important that you carefully verify the address you enter when placing your order. If your package is returned to us by the shipping service, we will notify you as soon as possible. You will then be required to pay the shipping fees and we will refund you the amount of the purchased items (including taxes).

See the "Shipping Policy" and "Return Policy" pages for more details.

Price and taxes

The prices displayed on littlepepites.ca do not include sales taxes or delivery fees. These are calculated additionally at the time of payment. Payment of the total amount of your cart is required to proceed with the validation of your order. Taxes and delivery fees depend on the country and region from which you purchase and have your products delivered. Some exceptions may apply for international shipments.

In the event of the return and refund of an item, the taxes you paid for that item will be refunded to you. However, you will not be refunded for taxes paid on shipping and handling fees, as the service will have already been used. 

"Little Pépites" reserves the right to modify its prices at any time and without notice. Also, in the event of a pricing error on the website, "Little Pépites" reserves the right to revise an incorrect price or item description and to cancel or refuse an order for an item with an incorrect price or description. These corrections may be made after the order has been confirmed.

Product condition

If the purchased merchandise has a manufacturing defect or appears to have been damaged during transport, we invite you to contact our customer service at the following email address: retour@littlepepites.ca

Packaging

Products are packaged to ensure optimal protection during delivery. The Customer is asked to observe the same precautions when returning a product. If we find that the product arrives damaged due to insufficient packaging quality, "Little Pépites" may decide to partially refund the product or refuse to refund it if resale in its current state is impossible.

Order modification

You can check and modify your shopping cart as many times as you wish before validating it and proceeding to billing, delivery, and payment steps.

 Limits

We reserve the right to refuse, cancel, or limit any order placed on our website for reasonable grounds. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by merchants, resellers, or distributors.

Confidentiality of personal information

Respecting your privacy and the confidentiality of your personal information is very important to us. "Little Pépites" automatically collects information about you when you browse its website, validate your order, fill out an information request form, subscribe to our newsletter, or contact us by email. This information may concern your IP address, your geographic area, your name, etc. These data are for our internal use and shall not be disclosed without your prior consent.

However, "Little Pépites" reserves the right to disclose information in the following situations: to comply with a law or regulation, to ensure its defense in the event of legal action, or to protect its rights or those of the users of its site.

Payment terms

We accept VISA, MASTERCARD cards and payment via PayPal.

Contact
If you have any questions regarding these terms or for any information request, do not hesitate to contact us at info@littlepepites.ca